Privacy Policy

House of Spells — Malaysia

Effective Date: July 2026

1. Who We Are

House of Spells Malaysia ("we", "us", "our") operates the website my.houseofspells.com and the House of Spells store opening at 118 Mall, Kuala Lumpur. We are committed to protecting your personal information and your right to privacy under applicable law, including Malaysia's Personal Data Protection Act 2010.

This policy explains how we handle personal data in Malaysia under the Personal Data Protection Act 2010 ("PDPA"). It applies to my.houseofspells.com, founding-member registration, and the Kuala Lumpur store.

2. Personal Data We Collect

We collect personal data that you give us when you:

  • Register as a founding member
  • Create an account
  • Shop with us in store or online
  • Ask to hear about the Kuala Lumpur opening, events, or offers
  • Contact us with a question

That data may include your name, email address, phone number, country, how you found us, optional monthly fandom spend, fandom preferences, and purchase history.

3. Why We Use Your Data

We use personal data to:

  • Record and manage founding-member registration for the Malaysia store
  • Tell you about the 118 Mall opening, events, and offers you asked for
  • Shape what we stock from the fandoms you choose
  • Complete purchases and related messages
  • Answer your questions and run the website

4. Disclosure

We do not sell personal data. We share it only with service providers who help us run the website, the store, or communications, and only where they are required to protect it. If data is processed outside Malaysia, we take steps required by the PDPA.

5. Security

We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

6. Your Rights under the PDPA

You may:

  • Ask for access to the personal data we hold about you
  • Ask us to correct personal data that is inaccurate or incomplete
  • Withdraw consent for marketing messages at any time
  • Complain to the Personal Data Protection Commissioner of Malaysia

7. Cookies

This website may use cookies and similar tools to remember preferences and understand how the site is used. You can control cookies in your browser.

8. Contact Us

To ask about this policy or to use your PDPA rights, email [email protected] or write to House of Spells Malaysia, Lower Ground Mezzanine-02, 118 Mall, Jalan Hang Jebat, Kuala Lumpur 50118, Malaysia.

9. Changes to This Policy

We may update this policy from time to time. The new version will be posted on this page with a revised effective date.